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Privacy Policy

  1. Security

    Exsil is committed to the privacy and security of customers throughout the process of browsing and purchasing through the site. Customer's registration data is not sold, exchanged or disclosed to third parties, except when such information is necessary for the delivery process, for collection or for participation in promotions requested by customers. Your personal data will be essential for your order to arrive safely in your home, according to our deadline.

    Exsil has adopted the legally required levels of data protection security and has installed all means and technical measures at its disposal to prevent loss, misuse, alteration, unauthorized access or undue subtraction of the Personal Data collected. Nevertheless, the user should be aware that Internet security measures are not completely foolproof. 

  2. Information Collection

    By registering, customers voluntarily determine that they wish to provide their Personal Data required in hiring, updating or canceling certain services offered on or through the site, such as: membership in the Exsil Fidelidade Program, purchases in the virtual store, contacts with the services And others.

    In order for this data to remain intact, we do not expressly recommend disclosing your password to third parties, even to friends and relatives.

  3. Use of information

    Personal information provided by customers is used for the basic purpose of identifying the public user, their profile and purchasing habits, for management, administration, service, expansion and improvements in the products and services offered; Also for the adequacy of the services to the preferences and tastes of the users, for the creation of new products and services, for the sending of operational and commercial information related to the products and services, through traditional and / or electronic means.

  4. Exsil commits to:

    - Correctly correct any changes relating to the User's Personal Data. To do so, the User shall inform Exsil of any changes in the respective data;

    - Not to divulge without prior authorization, in any case, the e-mail of the surfer who registers in pages that require completion of personal data;

    - To enable the user to cancel, at any time, the sending of previously requested information by e-mail;

    - Do not market or disclose your customers' data for purposes other than Exsil's actions, whether through our area contacts, loyalty program actions, product information and promotions.

    Exsil adopts as a policy the commitment not to disclose information about the accesses made by its users, unless it is required to do so by means of a judicial order or strict compliance with legal regulations. Likewise, Exsil keeps confidential the private registration data of its users, only disclosing it to third parties in cases in which there are no legal prohibitions, or by reason of judicial order or even with authorization of their owners.

  5. History of visualized products

    Exsil uses cookies and information from its navigation in order to draw a profile of the public that visits the site and always improve our service, products, contents and guarantee the best offers and promotions for you. Throughout this process we keep your information in absolute secrecy. It is worth remembering that your data are registered by Exsil in an automated way, dispensing with human manipulation.

  6. Email Marketing

    Our practice of sending e-mail marketing is within established standards that provides for the use of e-mail as a marketing tool, in an ethical, relevant and responsible manner, without prejudice to the concomitant application of the applicable current legislation.

    The sending of e-mails will only be done with your consent and can be disabled at any time in a link of descadastro existing within the newsletters. However, after requesting the cancellation, Exsil may take up to seven days to process your request.

    Exsil is against sending emails without prior authorization (known as SPAM). By registering on our website you can choose whether or not you want to receive information and promotions from Exsil. Exsil never sends emails requesting data confirmation / registration or with executable attachments (exe extension, com, scr, bat) and download links.

  7. Changes for this privacy policy

    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you here that they have been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and / or disclose it.

  8. Questions and contact information

    If you would like to: access, correct, change or delete any personal information we have about you, file a complaint, or simply request more contact information from our Privacy Compliance Officer at